Villafont Concierge, part of The McGoff Group, has appointed Timperley’s Helen Murphy to the role of lifestyle manager at Minerva Place in Lymm.
With the development fully complete, Helen’s first task will be helping purchasers settle into their new home, familiarising themselves with their new surroundings; their individual apartments and the wider building and communal areas.
As the community grows, she will continue to be the first point of contact for residents, helping with day-to-day queries and facilitating regular events and activities to increase social interaction.
Prior to joining the McGoff Group, Helen worked in service-oriented roles across the hospitality, retail and education sectors. She brings together many skills from her career, including a commitment to top quality service and an ability to think on her feet.
Delighted with her appointment, Helen said: “This wonderful, independent living development is proving popular with purchasers looking to make the move to a luxurious, new residential community, with the option for extra support when they need it. It will be my role to ensure Minerva Place is maintained to a very high standard, help residents with their individual needs, and organise a variety of events to bring people together, to positively influence wellbeing and create a great sense of community with our approach encouraging independent living to the full.
“I hope to become that familiar, friendly face who is there for a chat, to answer a question or help with an errand, with the ultimate aim of reducing any stresses for our residents and providing peace of mind for their wider families. From booking a restaurant, or a round of golf, to helping with organising prescriptions and property maintenance, I aim to provide a first-class service to an age group that can often be overlooked in our fast-paced society.”
Helen was also attracted to the multi-generational values of the development, which complement her own, and is looking forward to working closely with the Group’s sister companies, Statham Manor Care Centre and Back to the Garden Childcare, also based on the development.
Commenting on Helen’s appointment, Paul Danks, group sales director at the McGoff Group, said: “With her friendly approach and ‘can do’ attitude, Helen is the perfect person to take the role of lifestyle manager at Minerva Place forward and I am confident she will be a great asset to our residents and wider team.”
Helen is very much a family person, having been married to husband John for 23 years and raising three, now teenage children. When not working, she enjoys Pilates, gardening and spending time with her family, including Coco the cockerpoo.